FEATURES
Everything ScribeLive does
An ambient AI medical scribe, a patient portal, a live clinic queue and AI-assisted protocols, in one product for outpatient clinics.
FOR CLINICIANS
Ambient AI medical scribe
Record the visit, get a draft note, review it and sign. The note is yours to edit before anything is final.
- Record in the browser
- Tap record in the ScribeLive web app on a phone, tablet or laptop. No extra hardware or install.
- Full SOAP note from the conversation
- Subjective, Objective, Assessment and Plan, drafted from what was actually said. The AI is told not to add diagnoses nobody mentioned.
- ICD-10 suggestions
- Up to five suggested codes per visit, each with a confidence score. Add, remove or keep them.
- Plan points linked to the moment
- Each assessment and plan point carries a timestamp. Click it to replay that part of the recording.
- Who said what
- The transcript labels each part as clinician or patient, and every segment can be played back.
- Draft prescriptions
- Medications and directions come out as a draft you edit, or dictate into, before signing.
- Write or dictate instead
- Prefer not to record? Start a manual note and type or dictate each SOAP section with its own microphone.
- Custom fields
- Your clinic defines extra fields, like PHQ-9 or smoking status, and the AI fills them in on every note.
- Drafts that wait for you
- Unfinished visits stay on your Drafts page, with a countdown showing how long the recording is kept.
FOR PATIENTS
A patient portal that closes the loop
Patients leave with a summary they understand, and a place to keep their visits, vitals and reports.
- Plain-language visit summaries
- Emailed when the clinician signs, and kept in the portal with follow-up steps and medication reminders.
- Sharing
- Send a visit summary by email or WhatsApp, or save it as a PDF.
- My Health
- Latest vitals with trends for blood pressure, pulse, temperature, weight and more, plus a printable history.
- Reports upload
- Patients upload blood tests, scans and letters for their clinic, and can link them to a visit.
- Their place in the queue
- How many people are ahead of them, and a "your turn" alert by email and in the portal.
FOR THE FRONT DESK
Live clinic queue and operations
One board for the front desk and every doctor, so nobody is guessing who's next.
- Today's queue across every doctor
- Add patients with a reason for the visit, start, finish, skip or reorder them. Refreshes every 30 seconds.
- Call next and presence
- Doctors mark themselves seeing patients or on a break, and call the next patient in.
- Assign and reassign
- Move a patient to another doctor, or let a clinician take an unassigned patient onto their own list.
- Bulk patient import
- Import up to 1,000 patients from a spreadsheet (CSV or Excel), preview every row first, then send invites.
- Vitals entry
- Staff and clinicians record vitals that flow into the note and the patient's portal.
- Clinic insights
- Clinic-wide and per-doctor activity at a glance.
FOR CLINICAL LEADS
AI-assisted clinical protocols
Write your clinic's protocols with an AI co-author, then see them followed, visit by visit.
See how protocols work- Draft three ways
- From a short brief, a recorded working session, or an uploaded guideline (PDF, Word or text).
- Review and publish
- Open questions with assignees and comments, a named reviewer, then publish and lock the version.
- Live checklist in the room
- During the visit, the protocol's questions are ticked off as they're asked. Or tick them yourself.
- Adherence in every note
- Each protocol step is marked followed, deviated or not addressed.
FOR GROUPS
Built for one clinic or many
From a solo practice to a multi-site group with regions, offices and administrators at every level.
- Organization › region › office
- Set up your structure once, with people and administrators at each level.
- Opt-in patient sharing
- Share records between sites only where you switch it on. Read-only and audit-logged.
- One login, many roles
- Someone who's a doctor at one site and an admin at another switches portals without signing out.
- AI session allowances
- Hand AI sessions down the organization, see monthly usage, and never get a surprise bill.
- Your branding
- Your logo and letterhead on a printable visit sheet, set at any level and inherited below.
FOR COMPLIANCE
Security built in
Written up in full on the security page; the short version is below.
Read the security page- Recordings deleted at sign-off
- And automatically after 72 hours (default) if a note is never signed.
- Encrypted clinical records
- Notes, transcripts, codes, prescriptions, summaries and reports are encrypted in the database.
- Clinic-by-clinic isolation
- Database row-level security keeps every clinic's records apart.
- Audit trail
- Every view of patient data, every sign-in and every change, logged and exportable.
- Read-only EHR API
- Your EHR or integration partner pulls signed notes as structured data with a revocable key.